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Clifton Medical Practice

Non-urgent advice: Online Consultation

If you need URGENT help please call the practice.

For NON-URGENT medical or administrative help, you can contact us using our online consultation tool. This service allows you to tell us about your symptoms, ask questions, or request advice without needing to phone or attend the surgery.

Your request will be reviewed by our clinical or administrative team. Submissions are reviewed during our normal working hours, and we will provide a response once your request has been assessed. Response times can differ depending on the nature of your enquiry and overall demand.

If you have a MEDICAL EMERGENCY or need help OUTSIDE OF PRACTICE HOURS, please contact NHS 111 or 999 as appropriate.

Non-urgent advice: Staff Training

The practice will close from 12pm for staff training on the following dates:
Tuesday 18th November 2025
Tuesday 20th January 2026
Tuesday 10th February 2026
Tuesday 17th March 2026
During this time the practice, phone lines and online consultation will be closed.
If you require medical assistance that can not wait until we are open contact 111 or in a life threatening emergency call 999

Local and NHS services

The surgery works in partnership with local and NHS service providers and groups.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

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