Make the Most of our Services

In order to make the most of our services please, 

  • Read the notices posted in the surgery
  • Make sure you know the opening times of the surgery
  • Find out how to arrange home visits, repeat prescriptions, and urgent appointments
  • You may not always need to see a doctor; ask what services the nurse can provide
  • Keep your appointment or cancel it 
  • Take a list of questions with you when you see your doctor or nurse 
  • Ask your doctor to write down anything that you do not understand the answers to
  • Take a friend or relative with you if necessary
  • Tell the receptionist if you need more time to speak to the doctor, she may be able to arrange this
  • Think twice before making an appointment: Do you really need to see a doctor? Have you tried simple home treatments?
  • Find out how your practice deals with complaints

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website